FAQ
Questions anybody?
Shipping
Shipping cost is indicated in the goods announcement. Shipping cost depends on the weight of the package and destination.
It usually takes 14-25 business days to arrive. But delays are possible. Studio is not responsible for delays.
Delivery occurs through the postal service. At your post office that matches your address on the order.
Shipping is available worldwide.
Each product in our store is made individually. Supposed dates are indicated in the announcement. To clarify the conditions, please contact us.
Our studio produces items. The postal service delivers. For delays in the delivery of parcels, customs clearance, etc. contact the post office.
Payment
You can pay by paypal or by bank card.
Yes, the prices on the site are actual.
You can also purchase our products on Etsy.
Returns
Yes. We guarantee high-quality execution of our work. You will receive high quality goods. We use high-quality materials that also guarantee quality.
Contact us. We will try to quickly resolve this problem.
Other
You can use our products for cosplay, collectibles, role-playing games.
For helmets, masks and cosplay attributes we use durable plastics, eva foam. For the manufacture of swords we use duralumin, brass, steel, other types of metals, wood leather and so on.
Yes, we work with custom orders. Our site has a “custom order” function. Contact us to clarify the conditions.
Each product in our store is made individually. Supposed dates are indicated in the announcement. To clarify the conditions, please contact us.
Please contact us to specify the sizes.
All products may be subject to customization. Contact us to implement your idea.